We pride ourselves on providing outstanding customer service and support. In order to get optimal results, you may have additional questions or concerns about our products or about your purchase. Please select from one of the Frequently Asked Questions below. We are here to support you.
When should I receive my order?
All orders are processed and shipped out within 2-3 business days and are sent via USPS First Class. Delivery usually takes between 3 - 5 business days depending on your location.
How do I cancel an order that I've just placed?
We regret to inform you that we are unable cancel an order once it has been placed. Your order is immediately placed into our shipping queue and will be shipped out as quickly as possible according to your selected shipping options. Due to the current demand for our products we ask that you please allow up to 2 weeks for delivery of your order.
How do I cancel my membership?
We currently have tens of thousands of people taking our products and getting incredible results. Most people stay with the program for 3-6 months to get the most from the program.
To cancel your membership call 888-315-3779 Monday - Friday 8a-8p Mountain Standard time or Click here to contact our Customer Service Department.
How do I return a product that I've received?
Why did I receive another shipment?
By participating in our trial offer you chose to enroll into the product Weight Loss Plan. The Weight Loss Program gives you outstanding savings and an automatic monthly shipment of the product. People who see the best results combine exercise, a healthy diet and participate in the Weight Loss Plan for at least 6 months.
If you would like to cancel your membership please Click here to contact our Customer Service Department.
None of these answer my question. I need additional help.